Terms of Service

These terms are an agreement between you (the business that creates a Repli account) and [Company legal name], [Registered address] ("we"). By creating an account you accept them on behalf of your business.

1. The service

Repli lets you build chat assistants that answer visitors to your website from content you provide, collect their details and raise requests for your team.

2. Your account

• You must give accurate details and keep your password safe. You are responsible for what happens under your account, including what your team members do.
• The person who creates the account is its owner and can add admins and members.

3. Your content and your visitors

• You keep all rights to the pages, files and text you give Repli, and to the conversations with your visitors.
• You confirm you may use that content, and that answers based on it are lawful and accurate enough for your business. You are responsible for what your chatbot tells your visitors.
• You must tell your website visitors, for example in your own privacy policy, that the chat is run by an AI assistant and that their messages are stored.

4. AI providers

Answers are written by the AI provider whose key you enter (for example Anthropic, OpenAI or Google). Your use of that provider is under its own terms, and its charges are between you and the provider. AI answers can be wrong; check important information before relying on it.

5. Acceptable use

Do not use Repli to deceive or harm people, to send spam, to collect data you have no right to collect, to attack other systems, or to break any law. We may suspend an account that does.

6. Fees

[Plans, prices, billing period, taxes and refunds are set out in your order or on the pricing page.]

7. Availability and changes

We work to keep Repli available and secure but do not promise it will be uninterrupted. We may improve or change features; if a change takes away something important to you, you may cancel.

8. Ending the agreement

You may close your account at any time. We may end or suspend it for a serious breach of these terms. After closing, you can ask us to export or delete your data within [30] days.

9. Liability

[Limitation of liability, to be written with your lawyer.]

10. Law and disputes

These terms are governed by the laws of [India], and the courts of [city] have jurisdiction.

Contact

Questions about these terms: [legal@yourdomain]