AI chatbot for car and bike service centres
A chatbot for your service centre that books services while you work
Customers ask the same things all day: how much is a service, can I book Saturday, is my car ready. Repli answers from your own price list and policies, books the service with the vehicle number, and calls your service advisor in when needed.
Hi! This is a sample chatbot for Sri Sai Motors, a made-up business set up the way yours would be. Ask it anything a customer would.
A live sample. The business, prices and phone number are made up.
A normal day, and what changes
A typical morning: the phone rings while the advisor is with a customer at the counter. Someone wants the price of a periodic service, someone else wants a Saturday slot, a third wants to know about a cashless claim. Each call takes five minutes and half of them come back on WhatsApp in the evening. With Repli, those questions get answered at once from your price list, the bookings arrive with the vehicle number filled in, and only the calls that need a person reach your advisor.
What your customers ask
- How much is the 20,000 km service for a Swift?
- Can you pick up my car from Kukatpally?
- Do you do cashless claims with my insurer?
- Is my car ready? My job card is 4512.
- Do you work on Sundays?
- What documents do I need for an accident claim?
What Repli does
- Quotes from your own price list, with the source
- Books services with vehicle number and date
- Takes accident repair estimates and lists the documents needed
- Answers pick-up and drop questions by area
- Passes upset customers straight to your team
- Replies in Telugu, Hindi or English
On WhatsApp
Most service customers would rather WhatsApp than call. Connect your WhatsApp Business number and the same chatbot answers there, books services and hands over to your advisor, who replies from the Repli inbox.
Set up in an afternoon
1
Sign up and pick your business type
The chatbot starts with rules that suit your trade, such as never giving medical advice for a clinic.
2
Give it your information
Your website address, PDFs such as price lists and brochures, or a few lines of text. It reads them in a minute or two.
3
Paste one line into your website
Or connect your WhatsApp Business number. Works with WordPress, Wix, Shopify and any hand-made site.
4
Watch the inbox
Leads, bookings and questions it could not answer arrive in one place. Take over any chat when you want.
Questions
Can it tell customers if their car is ready?
Yes, for customers who verify with their Customer ID: it shows their own open requests and their status.
Does it work on WhatsApp?
Yes. The same chatbot answers on your website and on your WhatsApp Business number.
What if my prices change?
Update the price list file or page and the chatbot reads it again; you can also set it to re-read your website every day or week.
Will it make up a price it does not know?
No. It answers only from your information and says when it is not sure, then offers a call back.
From $19 a month with AI included. See pricing