AI receptionist chatbot for clinics and hospitals
A chatbot receptionist for your clinic
Patients call to ask the same questions: which doctor is in today, what is the fee, can I book for tomorrow. Repli answers from your clinic information and books appointments, and it is set up never to give medical advice: for symptoms it offers an appointment, and for emergencies it tells people to get help at once.
Hi! This is a sample chatbot for Arogya Family Clinic, a made-up business set up the way yours would be. Ask it anything a customer would.
A live sample. The business, prices and phone number are made up.
A normal day, and what changes
At 8 in the morning the reception phone starts: is the paediatrician in today, what is the fee, is fasting needed for the sugar test. The front desk is also registering walk-ins and handing out reports. Repli takes those questions on the website and WhatsApp, books the appointment or the home sample collection, and leaves your receptionist with the patients standing in front of them.
What your customers ask
- Is the paediatrician available on Saturday?
- What is the consultation fee?
- Can I book a blood test with home collection?
- Do I need to fast before a sugar test?
- Is a follow-up visit free?
- Do you accept insurance?
What Repli does
- Answers timings, doctors and fees
- Books appointments and lab tests
- Explains test preparation from your own notes
- Never gives medical advice; offers an appointment instead
- Tells people with an emergency to call for help at once
- Sends urgent cases to your reception
On WhatsApp
Patients already message clinics on WhatsApp for appointments and reports. Repli answers there too, and your staff can take over any chat from one inbox.
Set up in an afternoon
1
Sign up and pick your business type
The chatbot starts with rules that suit your trade, such as never giving medical advice for a clinic.
2
Give it your information
Your website address, PDFs such as price lists and brochures, or a few lines of text. It reads them in a minute or two.
3
Paste one line into your website
Or connect your WhatsApp Business number. Works with WordPress, Wix, Shopify and any hand-made site.
4
Watch the inbox
Leads, bookings and questions it could not answer arrive in one place. Take over any chat when you want.
Questions
Is patient information safe?
Each clinic’s data is kept separate from every other account, stored encrypted where it holds secrets, and only your team can read the conversations.
Can it answer in Telugu or Hindi?
Yes. It replies in the language the patient writes in.
What does it say if a patient describes symptoms?
It does not suggest medicines or diagnoses. It offers an appointment, and for anything that sounds urgent it tells the person to call emergency services or go to the nearest hospital.
From $19 a month with AI included. See pricing